Let's get you to
the right place.

Choose email for account, billing, policy, or detailed product questions. Use Telegram for quick general support.

01 / Email

[email protected]

Best for account, billing, policy, and detailed product questions.

02 / Telegram

@aivid_support

Best for quick general questions and direct guidance.

Choose a topic

Start with the right context.

Pick the closest route so your question arrives with the details that matter.

Sign-in, subscriptions, credits, charges, and refund questions.

Review privacy, content safety, terms, and refund information.

Workflow questions, product feedback, bugs, and suggestions.

Protect your account.

Never share passwords, verification codes, or payment details in Telegram conversations.

Official handle / @aivid_support

FAQ / 05

Quick answers on choosing a channel, sharing useful context, and keeping your account details safe.

Contact | AIVid.